Peer Support Centre

Peer Support Centre: We're here to listen.




PSC Volunteer Applications are now open! Please head to the Volunteer Information tab to apply, to view training dates, and to see more information.


SERVICE UPDATE

We are returning to in-person support! On Monday, March 7th, we will be closing our Zoom drop-in space and returning to in-person drop-ins in SUB 2-707 from 9 am to 8 pm. We will still be offering virtual appointments over Google Meets. Masks are required for all using our in-person services.

*Note: If we are supporting other clients and unavailable for a drop-in session when you arrive, please book an appointment or come back at a later time.

How to book an appointment:

  • Click on the Book an Appointment button on the top of our page, which will take you to our Calendly page.

  • View our available times and select one that will work for you. Then select whether you would like a virtual appointment (via Google Meets) or an in-person appointment (in SUB 2-707).

  • After you have made your selection, you will receive an email from us confirming the appointment and a calendar invite.

  • If you selected a virtual session, before your scheduled appointment, the calendar invite will be updated to include a Google Meets link. You will get an email from us letting you know the invitation has been updated.

  • When it’s time for your appointment click on the link to join the meeting. Make sure you are accessing the meeting from Google Chrome or Firefox as your browser, otherwise Google Meet will not work!

  • Ensure that you are sharing your audio and not your video. In order to ensure confidentiality, we are asking that these calls remain only-audio for the entirety of the call. Although, we understand that video may be turned on accidentally. To help protect our volunteers, they have the right to end the call if this is not being followed.

  • If you selected in-person, come by SUB 2-707 at the time of your appointment and a volunteer will let you in and get you set up for your session.

About Us

Need someone to talk to? We're here to listen.

The Peer Support Centre (PSC) is a Students' Union service that offers a free, confidential, and non-judgemental place to talk to someone for support. No issue is too big or too small. Our trained volunteers offer peer support, crisis management, information and resources, as well as a safe and confidential place to talk. Our volunteers will listen to help you uncover some steps you can use to improve your situation, no matter what the issue. We also have a library of on and off campus resources to give you an idea of where to go when you leave the Centre.

Make an Appointment by clicking on the button at the top of the page and filling out the form. The form requires you to fill out a name, but since we want to ensure your confidentiality feel free to put “Client” or “Anon” when filling it out. If you choose to use your own name, this information will be kept confidential within our service. There will be a confirmation email sent confirming your appointment.

Multilingual Sessions: If you would like an appointment in a language OTHER THAN ENGLISH, please email psc@su.ualberta.ca. Current languages offered include: Hindi, Gujarati, Urdu, Nigerian Pidgin, French, Spanish, Cantonese, Marwari, Tagalog and Ukrainian and are on an appointment only basis based on availability.

If we are unavailable, call the Edmonton Distress Line at 780-482-HELP to talk to someone right away, 24 hours a day.

Have you had a session with us before? If so, we would appreciate if you would fill out our confidential Client Feedback Form!

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Contact

Help Line

780-492-HELP
(780-492-4357)

Phone

780-492-4268

Fax

780-492-7267

Email
psc@su.ualberta.ca

Hours

Monday to Friday
9AM - 8PM

Address

Peer Support Centre
Room 2-707
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7