U-Pass Information

Arc Card Information for Students

University of Alberta students can purchase a new or replacement Arc Card at SUBmart or at other participating retailers. We recommend that you register your card on the U-Pass App as soon as possible. Every newly purchased Arc Card will have enough funds to cover your first trip while you wait for your U-Pass to become active.

At the start of the term, it can take up to 7 days for your card to register as "Active" on the U-Pass App. Students who do not have an active Arc Card must pay the appropriate fare to use transit.

If you already have an active Arc Card, you do not need to purchase a new one. The same card will be functional as long as you have been assessed the U-Pass fee on Bear Tracks.

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U-Pass Validity

U-Pass is valid for the following dates:

• Fall Semester: August 25 - December 31
• Winter Semester: January 1 - April 30
• Spring/Summer Semester: May 1 - August 31

You may see an alert that your Arc Card is low on funds near the end of the semester's validity period. As long as your U-Pass for the following semester is Active on the U-Pass App, this alert will stop at the start of the new validity period.

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U-Pass Eligibility

If you have not been assessed the U-Pass fee but believe you meet the criteria to receive one, you may opt-in to the fee using the Service Request Form on the Office of the Registrar's website.

More details on ETS's new Arc system can be found here.

For more information on U-Pass and how it works, visit ualberta.ca.

Phone

780-492-4241

Students' Union Executive and Administrative Offices
Room 2-900
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7